Deputy Director, Infrastructure Engineering Management

About the role

We are looking for an experienced and visionary leader to oversee GovTech’s Government Data Centre, Command Centre and Incident Management operations. The Deputy Director will shape the strategic direction, ensure high availability and security of critical public‑sector infrastructure, and drive continuous improvement across the organisation.

Key responsibilities

• Define and execute the strategic vision for the Government Data Centre and Command Centre, aligning with broader government objectives.
• Lead incident management protocols, ensuring timely detection, response and resolution of IT incidents.
• Develop long‑term technical and operational roadmaps for data centre infrastructure, command centre capabilities and incident management frameworks.
• Collaborate with cross‑functional government agencies, technology partners and stakeholders to prioritise initiatives and enhance service delivery.
• Drive continuous improvement in infrastructure performance, security posture and operational reliability.
• Establish and enforce best practices, policies and standards for data centre operations, monitoring and incident response.
• Mentor and develop high‑performing teams, fostering a culture of accountability and innovation.
• Oversee recruitment and talent development for critical roles within the data centre and command centre teams.
• Ensure compliance with government regulations, security requirements and service level agreements.
• Lead design and implementation of advanced monitoring, alerting and command‑and‑control technologies.
• Identify emerging risks, technology trends and opportunities to enhance IT operational readiness and cybersecurity resilience.

Required profile

• Proven experience managing large‑scale government or enterprise data centre and command centre operations.
• Strategic thinker with deep expertise in data centre management, real‑time command and control systems and incident response.
• Strong collaboration skills with government agencies, technology partners and stakeholders.
• Track record of leading and developing high‑performing technical teams.
• Ability to ensure compliance with regulatory and security standards.

Required skills

• Data centre management
• Command centre operations
• Incident management
• Advanced monitoring and alerting technologies