AVP, Product Owner, Risk Management Group (Credit COO)

About the role

The Platform and Data Team of the Credit COO Office within the Risk Management Group (RMG) strengthens risk management through digitisation, supporting policy implementation, proactive portfolio management, internal and regulatory reporting and reducing employee toil. As AVP Product Owner you will work with cross-functional teams such as Business (Corporate and Retail), Technology, Design, Compliance and Operations to deliver improved risk management, drive business growth and create exceptional user experiences.

Key responsibilities

• Understand business processes, policies, data and platforms in RMG Credit
• Apply the 4D approach (Discover, Define, Design, Deliver) to identify and define product opportunities and implement them using Agile methodology
• Work with cross-functional stakeholders, challenge the status quo and break barriers
• Develop user stories, acceptance criteria and prioritise features based on business value and user impact
• Manage the full product lifecycle from ideation through design, development, launch and user support
• Set up a feedback loop to continuously improve the product and define and track KPIs
• Evaluate change impact, resistance and risks and implement change management strategies
• Develop detailed project plans, track progress against milestones and mitigate risks to ensure timely delivery

Required profile

• University graduate or equivalent
• More than 3 years of experience in business transformation or "change the organisation" roles
• Purpose-driven, strategic thinker who can handle end-to-end execution and solve problems out of the box
• Attention to detail, strong verbal and written communication, self-driven and able to multi-task in a time-critical environment
• Experience in finance and/or digital innovation projects preferred; knowledge of credit products, lending processes and regulatory requirements is a plus