Business Analyst – Product Insights

About the role

Activate Interactive, a technology consultancy in Singapore, is hiring a Business Analyst for its Co-Development unit, working with Singapore government agencies. This is a fixed-term contract of 1 year (internal code A27004).

Key responsibilities

• Drive product outcomes by delivering actionable insights.
• Conduct market analyses to identify the problem space and opportunity size.
• Evaluate existing solutions to find unique opportunities or areas of synergy.
• Run user interviews and gather insights to shape the problem statement.
• Define key success factors, identify relevant metrics and build dashboards to track them.
• Analyse results after release to identify areas for improvement.
• Analyse the impact of requested changes and assess the reasonableness of resource requirements.

Required profile

• Proven record of collecting and synthesising data to derive actionable insights.
• Excellent written and verbal communication skills to pitch ideas and influence stakeholders.
• End-to-end experience working with a product team to build products.
• Ability to work independently under pressure and prioritise to meet tight deadlines.
• A degree or diploma in computer science or product management is a plus.

What we offer

• Competitive salary and a variable performance bonus.
• Medical coverage, life and health insurance, and flexible benefits or allowance.
• Wellness support, learning programmes, certification support and a staff development budget.
• Structured career pathways on a technical/domain expert or leadership track.
• Flexible work arrangements (flexi-place, flexi-time, flexi-load).