Food Court Supervisor

About the role

A food court supervisor is responsible for overseeing stall staff and running the day-to-day operations of the food court stalls. The role covers staffing, food quality, hygiene, stock and cash handling, and requires working shifts, weekends and public holidays.

Key responsibilities

• Supervise stall staff and assign daily duties, and arrange staff schedules, shifts and breaks.
• Oversee food preparation and service to maintain quality and portion standards.
• Ensure food hygiene, cleanliness and workplace safety requirements are followed.
• Monitor stock levels, order supplies and minimise wastage.
• Handle customer enquiries and resolve complaints.
• Manage cash handling, daily sales records and payment reconciliation.
• Ensure opening and closing procedures are completed.
• Train new staff and report operational issues to management.
• Assist with cooking, serving and cashier duties when required.

Required profile

• Previous experience in food stall or F&B operations, preferably in a supervisory role.
• Able to lead a team and manage daily stall operations.
• Good communication and customer service skills.
• Willing to work shifts, weekends and public holidays, and able to commit to a 6-day work week.
• Relevant food safety certification preferred.

Required skills

• Knowledge of food hygiene, cleanliness and workplace safety.
• Able to manage stock, cash handling and basic sales records.
• Able to work in a fast-paced environment and assist with stall duties when needed.