Front Office - Guest Services Agent
The Ritz-Carlton Hotel Company, L.L.C. · Singapour
Job description
About the role
The Ritz-Carlton is hiring a Front Office Guest Services Agent (Guest Experience Expert) at its property in Marina Bay, Singapore. The role goes beyond simple check-in and check-out: it is about building a memorable and unique guest experience, with the employee empowered to take the initiative and deliver a wide range of services throughout the stay.
Key responsibilities
- Process operational needs and handle guest requests
- Complete reports and share the highlights of the local area with guests
- Make transactions feel like part of the guest experience
- Follow company policies and procedures, maintain confidentiality and protect company assets
- Uphold quality standards and keep a professional appearance and communication style
- Work on your feet and move around, lifting and carrying objects of up to 10 pounds without assistance
Required profile
- High school diploma or G.E.D. equivalent preferred
- No related work experience required
- No supervisory experience required
- No license or certification required
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Published 4 hours ago
Expires 1 month from now
5 views · 0 interested
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The Ritz-Carlton Hotel Company, L.L.C.
Singapour
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