Guest Experience Expert – Front Office
Westin Hotels & Resorts · Singapour
Job description
About the role
As a Guest Experience Expert you will be the face of the hotel, guiding guests through every step of their stay. You will create memorable moments by delivering personalized service, handling requests, and sharing local highlights.
Key responsibilities
- Process check‑in and check‑out transactions while ensuring a smooth experience.
- Address guest requests promptly and coordinate operational needs.
- Prepare and submit daily reports and incident logs.
- Provide guests with information about local attractions and hotel amenities.
- Maintain a safe, clean, and professional work environment.
- Move, lift, carry, push, pull, and place objects up to 10 lb without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- Ability to stand, walk, or sit for extended periods.
Required skills
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Published 1 month ago
Expires 2 weeks from now
53 views · 0 interested
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Westin Hotels & Resorts
Singapour
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