L&D Specialist, Public Communications and Engagement

About the role

The Institute of Governance and Policy (IGP) at the Civil Service College is a team of learning and development specialists and researchers supporting the development of public service capabilities in governance, social-economic policy, international relations and public communications and engagement. As a Learning & Development Specialist in the Public Comms & Engagement Team, you will work with agencies such as the Ministry of Digital Development and Information (MDDI) and the Ministry of Culture, Community and Youth (MCCY), understanding capability needs and delivering learning that strengthens public officers' response to emerging policy, communications and governance challenges.

Key responsibilities

• Co-create learning solutions with public sector agencies, researchers, practitioners and learning partners.
• Diagnose learning and capability needs with stakeholders and design learning interventions.
• Manage end-to-end delivery of learning programmes, including stakeholder engagement and coordination with partners across planning, administration, implementation and evaluation.
• Drive a performance-led approach by identifying capability gaps, translating business priorities into learning outcomes and evaluating learning's impact on performance.
• Facilitate learning experiences, workshops, dialogues and presentations, communicating with diverse stakeholders through written and verbal channels.

Required profile

• 1 to 3 years of experience in Learning & Development, Communications, Public Policy, Social Sciences or related disciplines.
• Experience in stakeholder engagement, programme management, learning design, capability development or related areas.
• Ability to assess learning needs and turn them into effective learning solutions.
• Comfortable standing before a class to facilitate discussion and learning experiences.
• An advantage: experience in learner and capability needs analysis, digital learning, instructional design or public communications and engagement.

Required skills

• Strong project management and stakeholder management skills.
• Strong written and verbal communication, with the ability to facilitate discussions, engage diverse audiences and present ideas clearly.
• Strong analytical skills to evaluate learning outcomes and drive continuous improvement.
• Self-motivated, adaptable, able to work independently and collaboratively, with professional judgement.