Line & Ramp Agent

About the role

Jet Aviation is hiring a Line & Ramp Service Agent in Singapore for its Fixed Base Operations (FBO) business. The role sits at the heart of ramp operations, keeping things moving safely and smoothly, from handling baggage and transporting crew and passengers to operating ground support equipment. It is an onsite position.

Key responsibilities

• Handle ramp operations while following top-tier safety and quality standards.
• Provide porter services: deliver luggage and cargo, and transport crew and passengers.
• Assist with aircraft movements, including towing, pushback, marshalling and disconnecting.
• Operate ground support equipment such as GPU, water and lavatory services with care and precision.
• Help keep the area stocked and clean by assisting with catering items, ice, coffee and cleaning duties.
• Take part in safety and quality programmes and report hazards, near misses or unusual occurrences.

Required profile

• Valid Singapore Class 4 driving licence.
• Basic English communication skills to interact with customers and colleagues.
• Responsible, dependable and safety-conscious approach, with good customer service and interpersonal skills.
• Willingness to work flexible shifts, including weekends, public holidays and varying weather conditions.
• Able to stay calm, make sound decisions and work well in a fast-paced environment.
• Enjoys working outdoors and can work in both a heavy maintenance environment and upscale customer areas, with moderate to loud noise and occasional fuel fumes.

Desired characteristics

• High quality standards and customer orientation.
• Ability to work calmly and effectively under pressure.
• Strong initiative and self-direction.
• Personal values aligned with Jet Aviation's values of Trust, Honesty, Alignment and Transparency.