People Operations Analyst (6-Month Contract)

About the role

Fastly is hiring a People Operations Analyst for a 6-month temporary assignment in Singapore. It is a hands-on role for an experienced People Operations professional who can work independently, own their work and help improve how the People team operates at scale. The position requires availability during core business hours.

Key responsibilities

• Own and support People Operations processes and initiatives across an international organization, with attention to global requirements.
• Act as first point of escalation for People Team questions, troubleshoot moderately complex issues and partner with subject matter experts when needed.
• Support testing and implementation of People systems, processes and workflows, including test cases, coordination, documentation and issue tracking.
• Own and continuously improve People Operations documentation, workflows and SOPs.
• Support and optimize workflows across Workday, Jira and other People systems.
• Identify opportunities to use AI, automation and emerging technologies to improve efficiency and reduce manual work.
• Partner with stakeholders to fix process gaps and support global People compliance efforts.
• Use data and process insights to spot trends and recommend improvements, and support programs and projects from planning through execution.

Required profile

• 3-5+ years of experience in People Operations, HR Operations or a related function.
• Experience supporting international employee populations and regional requirements; APJ experience with Global HR/People compliance is a major plus.
• Ability to own processes and solve problems with limited direction.
• Experience documenting, improving and maintaining People Operations processes, workflows and SOPs.
• Ability to handle multiple priorities and navigate ambiguity in a fast-paced environment.

Required skills

• Hands-on experience with Workday and Jira.
• System and process testing experience, including test cases and result documentation.
• Strong analytical, organizational and problem-solving skills, with good written and verbal communication.

Preferred: program or project management experience, and a strong interest in AI, automation and emerging technologies. Applications are made through the company's careers site.