Project Manager – Service Projects

About the role

Hitachi Energy Service is looking for a Project Manager to lead service projects from sales hand‑over through financial close, ensuring on‑time, on‑budget delivery and customer satisfaction.

Key responsibilities

• Manage service projects from sales hand‑over to financial closing, including product and service warranties.
• Own financial results, monitor risks, and control project progress.
• Ensure contract changes and claims are managed in accordance with contractual terms.
• Build and maintain strong relationships with internal (marketing, design, engineering, supply chain, production, testing, dispatch, finance) and external stakeholders.
• Act as the primary customer contact throughout project execution.
• Review project closure reports, capture lessons learned, and report to customers and management.
• Oversee after‑sales support, resolve customer complaints, and coordinate spare‑parts and maintenance schedules with service engineering.
• Ensure compliance with health, safety, environmental policies and all applicable regulations.

Required profile

• Tertiary education in Electrical or Mechanical Engineering.
• Minimum 5 years experience in project management or order execution of power transformer projects for electrification, utilities or power generation.
• Experience with high‑voltage (HV) projects preferred; low/medium‑voltage (LV/MV) also considered.
• Proven ability to manage project risks, financials and stakeholder communication.

Required skills

• Proficiency with MS Project or similar project‑management tools.
• Knowledge of HV and LV/MV power systems.
• Understanding of power transformer project lifecycle and warranty management.