Senior UX Designer, Tech Adoption Squad (MSE)

About the role

GovTech is the lead agency behind Singapore's Smart Nation initiatives and public sector digital transformation. Its Tech Adoption team is a cross-divisional capability that helps Ministry of Sustainability and the Environment (MSE) teams adopt new ways of working by scoping problems, mapping workflows and prototyping solutions. As a Senior UX Designer, you will shape and deliver digital, data and AI products supporting sustainability and resilience functions, working with engineers, data scientists, operators, regulators and policymakers.

Key responsibilities

• Navigate ambiguous problem spaces and lead discovery without fully defined briefs
• Map workflows and identify where technology can add value
• Run or support stakeholder workshops and user research, distil insights and iterate
• Own the end-to-end design process from discovery through validated prototype
• Create rapid prototypes and POCs to validate concepts quickly
• Advise policy, business and tech stakeholders on solution approaches and technical feasibility
• Lead testing sessions with end users and gather feedback
• Partner with the Service Designer on joint engagements or lead projects independently
• Codify learnings and create patterns, skills and templates for divisions to adopt

Required profile

• Bachelor's or Master's degree in Design, HCI, Engineering or a related field
• At least 5 years of experience in UX/UI, product design and/or front-end engineering
• Strong grounding in user research methods and ability to lead discovery in ambiguous problem spaces
• Ability to take design work from problem framing to validated solution
• Ability to map workflows and identify suitable tech interventions
• Excellent collaboration and communication skills, with the flexibility to shift between design and technical work

Required skills

• A mix of UX and front-end development skills is highly valued
• Fluency with AI-assisted or driven design and development tools