Technical Business Analyst - Future Ready Technology

About the role

Group Technology supports the bank with an efficient, nimble and resilient infrastructure, managing most of its operational processes across multiple banking delivery channels. This Business Analyst / Product Analyst role supports GPS, CRESA and PeopleTech initiatives, driving business requirements, process transformation, solution design and delivery of digital, data, automation and AI-powered capabilities. It sits within the Risk Management schedule at the DBS Asia Hub.

Key responsibilities

• Gather and document business requirements, user stories and process flows.
• Partner with business and technology teams to design and deliver solutions.
• Facilitate workshops, stakeholder discussions and requirement sign-offs.
• Support SIT, UAT, deployment and business readiness activities.
• Identify opportunities for process improvement, automation and AI adoption.
• Track delivery progress, risks, dependencies and benefits realization.

Required profile

• Experience as a Business Analyst, Product Analyst or Functional Consultant.
• Strong stakeholder management and requirements gathering skills.
• Experience in digital transformation, workflow automation or platform delivery.
• Knowledge of Procurement, Contract Management, Real Estate, Facilities Management or HR platforms is an advantage.
• Exposure to AI, Copilot and automation technologies is preferred.