Technical Delivery Engineer

About the role

We are looking for a Technical Delivery Engineer to lead end-to-end streaming and network issue resolution, support telecom product integration, and drive on-site deployments for our customers in Singapore.

Key responsibilities

• Troubleshoot streaming and network problems such as latency, packet loss, buffering, and playback issues.
• Support integration and testing of telecom products.
• Lead on-site deployments, user acceptance testing, performance testing and acceptance.
• Provide L2 technical support and collaborate with R&D teams to resolve critical issues.
• Prepare technical documentation and enhance delivery processes through automation and scripting.

Required profile

• 5+ years of experience in technical delivery, integration, or operations.
• Bachelor’s degree or higher in Computer Science, Telecommunications, or a related field.
• Strong troubleshooting, customer-facing and communication abilities.
• Experience with Singapore or Southeast Asia telecom operators is a plus.
• Good English communication skills.

Required skills

• Linux
• TCP/IP
• HTTP/HTTPS
• HLS/DASH streaming technologies
• Python
• Shell scripting