Workbench Program Lead, Legal & Compliance

About the role

DBS is looking for a Workbench Program Lead within its Group Legal and Compliance function, based in DBS Asia Central. The role defines and delivers program initiatives across multiple Financial Crime domains, manages program finances within budget, and works with regulators, auditors and business partners to protect the bank's reputation and capital.

Key responsibilities

• Manage the program and product roadmap, business case and user requirements across Surveillance workbenches, including defining user journeys and business processes, including agentic GenAI solutions
• Conduct gap analysis between business requirements and regulatory expectations and document detailed requirements, epics and user stories with acceptance criteria
• Prioritise program backlogs and requests, evaluate vendor solutions, build business cases and set up financial tracking
• Manage key stakeholders including regulators and auditors, and run project steering committee and governance meetings
• Drive program execution, monitor progress, resolve issues and escalate unresolved ones, and oversee major production issues and data gaps
• Coordinate work across teams and platforms, highlight capability gaps and ensure dependencies are tracked
• Oversee user acceptance tests, rollout plans, live verification, end-user training and change management, adopting agile methodology and DBS Platform Transformation milestones

Required profile

• Minimum 12 years of experience managing projects or products in the financial industry, regulatory compliance and/or financial crime prevention domain
• Degree in a related field; at least 3 years in Agile project management or software development
• Experience engaging with regulators, auditors, senior stakeholders and vendors, with strong relationship-building, negotiation and conflict-resolution skills
• Proven track record of delivering projects on time with expected outcomes and quality; transformation program experience is an asset

Required skills

• Solid knowledge of Workbench and workflow program delivery; surveillance workbench experience is a plus
• Knowledge of agentic/GenAI solutions and prompt engineering is an asset
• Business analysis and root cause analysis background, preferably in retail banking
• Microsoft Office and project management tools such as Jira and Confluence
• Project management and/or business analyst certification preferred