Administrative Support Executive – Order Processing

About the role

The Administrative Support Executive (DO/PO) will ensure accurate processing of customer orders and provide seamless after‑sales support. Working closely with sales, warehouse and logistics teams, you will help maintain high levels of customer satisfaction across our FMCG and food‑service portfolio.

Key responsibilities

• Process customer orders, verify pricing, quantities and supporting documents.
• Respond to product, quotation, lead‑time, pricing and order‑status enquiries.
• Coordinate and resolve after‑sales issues such as returns, exchanges and delivery problems.
• Liaise with Warehouse, Logistics and Sales to guarantee smooth order fulfilment.
• Prepare quotations following approved pricing guidelines.
• Perform any other duties assigned by Management.

Required profile

• Strong attention to detail and accuracy.
• Good communication skills for internal and external stakeholders.
• Ability to work independently and as part of a team.
• Flexibility to work a 5.5‑day schedule with occasional remote Saturdays.

Required skills

What we offer

• Competitive monthly salary (SGD 3,000‑4,000).
• Permanent employment with a reputable FMCG/food‑services company.
• Hybrid work arrangement – onsite Monday‑Friday, remote on alternate Saturdays.