Assistant Director, Library Administration and Operations

About the role

Nanyang Technological University (NTU) in Singapore is seeking an experienced library professional to lead library development, engagement and partnership initiatives within NTU Libraries, which sits under the Office of Information, Knowledge and Library Services (OIKLS). The role strengthens service delivery, organisational capabilities and collaboration across the University and the wider professional community.

Key responsibilities

• Lead the development, implementation and evaluation of initiatives that improve library services, collections, processes, programmes and organisational capabilities.
• Build and sustain relationships with NTU administrative and professional service units, identify emerging organisational needs and lead OIKLS' participation in cross-University initiatives.
• Develop and oversee partnerships with libraries, professional associations, higher education institutions and other external organisations in Singapore and the region, including exchanges, visits, joint programmes and professional networking.
• Partner with people managers and subject experts to identify staff learning needs, lead job-role and job-description reviews and evaluate staff development initiatives.
• Plan, coordinate and monitor multiple concurrent programmes and projects, managing scope, resources, risks, dependencies, stakeholder expectations, evaluation and reporting.
• Supervise and develop assigned staff, give direction to project teams and foster collaboration and knowledge sharing.

Required profile

• Bachelor's degree in any discipline; a master's degree in library and information science or equivalent is advantageous.
• At least 10 years of professional experience in library, knowledge and information work, including senior management experience.
• At least five years of experience as a people manager mentoring and coaching team members.
• Demonstrated experience leading complex projects, programmes or initiatives, engaging senior stakeholders and working across organisational boundaries.

Required skills

• Knowledge of academic library operations and emerging developments in higher education and the information profession.
• Project and programme management, partnership building, service improvement, performance measurement and evaluation.
• Strong leadership, people management, interpersonal, collaboration and communication skills, with a service orientation.
• Planning, organisational, analytical and creative problem-solving skills, able to adapt to complex, ambiguous and rapidly changing environments.