AVP/VP, Merchant Solutions Product & Governance

About the role

DBS is hiring an AVP/VP for Merchant Solutions Product & Governance within Global Transaction Services (GTS), a product group covering Cash Management, Trade Finance and Securities & Fiduciary services for institutional clients. The role sits in the Group Collections, Platform Services and Product Controls team, which drives business development and solutioning for scalable client propositions. It focuses on merchant solutions and product risk management across the region.

Key responsibilities

• Own product requirements and prioritise enhancements for merchant solutions, planning rollouts across markets in line with the regional product roadmap
• Work with Technology and Design teams to evaluate whether the current product is fit for purpose and deliver new features from ideation to production
• Identify ways to make client implementation easier and faster, and design intuitive merchant collections journeys
• Anticipate operational impact of new features and govern them tightly, addressing issues early
• Drive growth of Merchant Solutions across the region and collaborate with client owners and the commercialisation lead on digital client journeys and new growth areas
• Implement and govern the product risk framework for Cash Management, keeping product guides and controls up to date with group and location product managers

Required profile

• 8 to 10 years of experience in product management, preferably in pricing, merchant solutions or cash management
• Proven track record of developing and launching digital products end-to-end
• Experience working with multiple markets is a strong advantage
• Stakeholder management across business, technology, design and operations teams
• Exposure to product risk, controls or governance frameworks is ideal but not mandatory if the candidate shows strong product discipline