Business Support Executive

About the role

This role supports a Head of Department (HOD) with executive and strategic assistance, communications, project support, employee lifecycle operations, asset management and event logistics. It suits someone with several years of experience in an executive assistant or senior business support position.

Key responsibilities

• Prepare briefing materials, decks, dashboards and briefing packs for executive meetings, and draft and review internal and external correspondence.
• Attend leadership meetings with or on behalf of the HOD, capture insights and follow up on commitments against KPIs.
• Support strategic initiatives, workflow automation projects and continuous improvement programmes, and act as a lead change agent during system migrations and tool rollouts.
• Manage onboarding and offboarding workflows, including hardware provisioning, access rights and system deactivations, and optimise operational workflows.
• Maintain the hardware and software inventory, oversee asset lifecycle, NBV reviews and disposal, and run procurement requests through SAP Ariba within budget limits.
• Plan and run department events, regional events such as the annual Delivery Kick-off, and handle travel itineraries and administrative requests.

Required profile

• Bachelor's degree or advanced diploma in Business Administration, Management or a related field.
• 3-5 years of progressive experience in an Executive Assistant or Senior Business Support role supporting senior leaders.
• Exceptional professionalism, emotional intelligence and discretion with confidential matters.
• Strong written and verbal communication, able to write formal memos and edit executive decks.
• Outstanding organisation and time management under tight deadlines.

Required skills

• SAP Ariba and other procurement suites
• Microsoft Office 365 (Outlook, PowerPoint, Excel, Teams)
• Calendar management tools and asset management platforms
• Familiarity with process optimization or automation tools