Card Program Manager (Director Level)

About the role

Nium, a global payments infrastructure provider for banks, fintechs and enterprises, is looking for a Card Program Manager to oversee the end-to-end lifecycle, operational performance and expansion of its global card issuance products. As the central operational owner, you will act as the main bridge between external partners (card networks, BIN sponsors, issuer processors) and internal product, engineering and compliance teams, reporting into the Stablecoin product leadership.

Key responsibilities

• Manage the full lifecycle of card issuance programs, from partner onboarding and technical implementation to daily operations and optimization.
• Serve as primary relationship manager for card networks (Visa, Mastercard), issuing banks/BIN sponsors, issuer processors and card fulfillment vendors.
• Work with engineering and product teams to launch commercial stablecoin card programs aligned with wallet verification APIs and non-custodial wallet integrations.
• Own program unit economics with finance, tracking interchange revenue, network fees, processing costs and profitability.
• Work with Legal, Risk and Compliance to ensure adherence to network rules, regional regulations, PCI-DSS and AML/KYC requirements.
• Lead go-to-market readiness for new card products with sales, marketing and customer support.
• Resolve escalated program issues and act as the main contact for major operational incidents.
• Maintain program documentation, operational runbooks and partner SLAs.

Required profile

• 7+ years in product operations, program management or partner management in fintech, payments or banking.
• 3+ years managing card issuing programs (credit, debit or prepaid) and working directly with Visa and Mastercard.
• Proven ability to manage complex multi-stakeholder partnerships and negotiate operational SLAs.
• Excellent cross-functional leadership, analytical skills and strong written and verbal communication.

Required skills

• Deep knowledge of issuer processors (e.g. Marqeta, Thales, Galileo), BIN sponsorship, interchange mechanics and card fulfillment.
• Foundation in payment compliance, network operating rules and financial risk management.
• Nice to have: experience with card networks and processors, crypto-linked cards or stablecoin payment rails, and running card programs across multiple jurisdictions.