Client Services Associate (e-Banking) - Contract

About the role

A contract position for a Client Services Associate in e-banking, advertised by Manpower in Singapore. The role centres on maintaining accurate customer profiles across e-banking platforms and supporting compliance and data integrity.

Key responsibilities

• Set up and maintain customer profiles on e-banking platforms based on submitted documentation, ensuring data accuracy and compliance
• Tag users as authorisers and/or administrators in the system when required, supporting ongoing compliance screening
• Handle enquiries and follow-ups about customer profile maintenance with clear, professional communication
• Maintain and update tracking spreadsheets accurately and promptly
• Conduct live verification in systems to ensure data integrity and adherence to internal controls
• Support other tasks or rotations as assigned within the department

Required profile

• Degree in Banking and Finance with at least 1 year of experience in a banking environment
• Good communication and interpersonal skills to work professionally with colleagues and stakeholders
• Highly responsible, with a strong commitment to accuracy and detail
• Ability to manage a workload, prioritise tasks and work independently while maintaining quality

Required skills

• Foundational understanding of PC usage and awareness of internet security best practices
• Intermediate to advanced proficiency in Microsoft Office, especially Word and Excel; familiarity with Access is ideal