Customer Service Executive – Logistics & Freight Forwarding

About the role

We are looking for a motivated Customer Service Executive to join our logistics and freight forwarding team. You will support the Customer Service department, handling both air and sea shipments while ensuring smooth communication with carriers and customers.

Key responsibilities

• Assist the Customer Service department and report to the team manager.
• Prepare and manage sea documentation such as bookings and Bills of Lading.
• Process bookings for both air and sea freight.
• Liaise with air and sea carriers to coordinate shipments.
• Communicate with customers to address inquiries and provide updates.
• Perform other duties as assigned by management.

Required profile

• Minimum GCE ‘O’ Level qualification.
• At least 1 year of relevant experience in logistics or customer service.
• Knowledge of air and sea logistics is an advantage.
• Willingness to undergo training if experience is limited.

Required skills

What we offer

• Competitive monthly salary of SGD 2,800 – 3,000.
• Annual Wage Supplement (AWS) and variable bonus.
• Comprehensive welfare and benefits package.
• Clear career progression opportunities.
• Work location in the East region of Singapore, Monday to Friday, 9 am – 6 pm.