Digital Product Executive - Bank (Contract)

About the role

A bank is looking for a Digital Product Executive on a contract basis, recruited through Manpower in Singapore. The role covers product business spanning customer experience, compliance, risk management, regulation and operations, with a focus on digital wallet products.

Key responsibilities

• Review regulations continuously for MAS, compliance, risk, AML, fraud and digital wallet requirements.
• Manage multiple stakeholders across product, partners, technical, operations, regulatory and compliance teams, delivering to deadlines.
• Build relationships across stakeholder groups and influence and communicate with senior-level colleagues.
• Identify and define improvement opportunities for customer experience, product awareness and sales targets.
• Lead product discovery, deployment, launch and post-launch performance measurement, working with marketing, channels and partners to refine the customer experience.

Required profile

• Degree in Business, Finance, Marketing, Information Systems or a related field.
• 1 to 3 years of experience in Product Management, Digital Banking, Payments, FinTech or a related area.
• Basic understanding of digital wallet products, payment services, customer journeys and banking regulations.
• Knowledge of AML, fraud, compliance and MAS requirements is advantageous.
• Stakeholder management and communication skills, good analytical and problem-solving abilities, and the ability to manage multiple priorities under tight timelines.

Required skills

• Proficiency in Microsoft Excel and PowerPoint.