Engineer I - Global Technology (IT / Software / System Engineer)

About the role

Expeditors, a global logistics company, is hiring an Engineer I for its Global Technology team in Singapore, Shanghai or Shenzhen. The role supports and improves regional technology operations across endpoint management and regional data center environments, working with the global endpoint system team, local GT teams, vendors and regional leadership.

Key responsibilities

• Provide Tier 2 support for endpoint issues, including troubleshooting, root cause analysis and escalation resolution
• Manage the endpoint lifecycle: OS deployment (SCCM, Intune, Autopilot), application deployment, patching and compliance monitoring
• Maintain endpoint environments through automation, policy enforcement and continuous improvement
• Support Windows 11, Active Directory, Intune, Group Policy and mobile device management
• Collaborate with CHQ, GCC and GEO teams on global rollouts, compliance and infrastructure initiatives
• Guide regional teams on endpoint support processes and best practices
• Coordinate RDC operations, including remote hands services, hardware installations, moves and changes
• Manage vendor relationships for hardware, circuits and software licensing, including procurement, renewals and billing validation
• Maintain data center asset records, rack layouts and capacity planning (power, cooling, space)

Required profile

• Self-motivated, technically strong and service-oriented, able to handle hands-on support and operational coordination
• Strong troubleshooting, project coordination, vendor management and cross-team communication skills
• Preferred: 2+ years of administrative experience with Windows endpoints, SCCM, Intune and endpoint support
• Preferred: 1+ years in data center, infrastructure, vendor coordination or regional technology operations
• Preferred: experience managing technical projects and working in a regional or global technology support environment
• Preferred: Bachelor's degree in Information Systems, Computer Science, Engineering or a related field

Required skills

• Windows 11, Microsoft Intune, SCCM, Active Directory, Group Policy, PowerShell scripting
• Git and GitHub, Infrastructure as Code concepts
• PowerShell and/or Python automation, documentation and process development
• Vendor management, billing coordination and project coordination across time zones

What we offer

• Paid vacation, holiday and sick leave
• Medical insurance and employee stock purchase plan
• Training and personnel development program
• Growth opportunities and employee referral bonus