Executive - Service Support (Preschool)

About the role

HATCH by TOUCH Preschools is looking for an Executive - Service Support to provide overall headquarters administrative and operational support. The role supports organisational reporting, system administration, data governance and operational administration so that reporting is accurate, processes are efficient and compliance is maintained across all preschool centres.

Key responsibilities

• Coordinate POP reporting and submission timelines, and maintain POP data and reporting trackers
• Consolidate centre data for ECDA and POP submissions and prepare management dashboards for POP indicators
• Maintain operational SOPs, templates and documentation, and monitor implementation of HQ operational processes
• Support system administration, including monthly user access reviews, audit records and compliance acknowledgements
• Support SPARK documentation and evidence management, and procurement coordination and documentation
• Coordinate HQ operational projects and initiatives, and carry out any other duties assigned by the Head of Preschools

Required profile

• Minimum O Level; a Diploma in Business Administration, Early Childhood or a related field is an advantage
• At least 2-3 years of relevant experience in preschool administration or backend support
• Familiarity with ECDA reporting requirements and POP enrolment systems
• Proficiency in English (oral and written); knowledge of an additional mother tongue is an advantage

Required skills

• Microsoft Office, especially Excel and Word
• Strong communication and documentation skills
• Organised, detail-oriented and proactive, with a service-minded approach

The position is based at Toa Payoh or other HATCH by TOUCH preschool centres in Singapore. Applications are submitted online via the company's careers page with an updated resume.