Fitness Centre Assistant (Gym & Pool)

About the role

Join the hospitality team at Conrad Singapore Orchard as a Fitness Centre Assistant. You will be the first point of contact for guests using the gymnasium and swimming pool, ensuring a clean, welcoming environment and delivering memorable experiences.

Key responsibilities

• Maintain the health club’s cleanliness, including gym, changing rooms, pool deck, cabanas and umbrellas.
• Greet guests, provide information, handle check‑ins and issue towels and lockers while minimizing loss.
• Ensure equipment, amenities and pool facilities are in proper working order and coordinate with external vendors for pool cleaning.
• Deliver efficient, friendly and personalized service, solicit guest feedback and share it with the Director of Guest Experience.
• Monitor safety of guests and team members, conduct regular pool and lifesaving equipment inspections, and respond to emergencies according to SOPs.
• Enforce pool rules, provide supervision, and perform pool rescue actions when required.
• Collaborate with the IRD team to provide ice water and towels on guest arrival.

Required profile

• A passion for hospitality and spreading warmth to guests.
• Integrity, leadership, teamwork and a strong sense of ownership.
• Ability to act with urgency and discipline in a fast‑paced environment.
• Familiarity with fitness centre and swimming pool standard operating procedures.

Required skills