Governance & Fraud Specialist

About the role

The NETS Group is a leading payments services group enabling digital payments for merchants, consumers and banks across the payments value chain, operating Singapore's national debit scheme. Reporting to the Head of Governance and Fraud, this 1.5-line-of-defense role drives a strong risk and compliance culture across the division, aligns with external regulatory requirements and internal risk frameworks, and oversees all risk, compliance and audit activities within the NETS business.

Key responsibilities

• Provide strategic leadership and oversight to build a strong risk and compliance culture across NETS business teams, ensuring consistent awareness, accountability and adherence to regulatory requirements, enterprise risk frameworks and internal policies.
• Serve as senior subject matter expert and trusted advisor on operations-related risk, compliance, audits and governance, guiding the Head of NETS Business divisions and key stakeholders.
• Lead independent and critical reviews of operational processes to identify emerging risks, assess the effectiveness of mitigating controls and ensure compliance with regulatory expectations and industry best practice.
• Oversee and drive risk and compliance programmes, including Risk & Control Self-Assessment (RCSA), Operational Risk Event (ORE) management, Key Risk Indicators (KRI) reviews and reporting, and Business Continuity Plan (BCP) reviews and testing.
• Manage MAS regulatory engagements and inquiries, ensuring timely escalation, effective stakeholder coordination, comprehensive responses and successful closure.
• Coordinate division-wide readiness and engagements for internal audits, external audits, regulatory inspections and assurance reviews.
• Develop risk and compliance capabilities across business teams through coaching, training and knowledge sharing.
• Build partnerships with Business, Risk and Compliance, Internal Audit and regulatory functions to drive governance excellence.

Required profile

• Bachelor's degree in Finance, Accounting, Risk Management or a related field; professional certification in risk management, internal audit or internal controls.
• 4+ years of experience in risk management, internal audit or internal controls.
• Strong working knowledge of risk management principles and the three lines of defense model.
• Familiarity with MAS Payment Services Act regulations, AML/CFT notices, TRM, Cyber Hygiene Notice, TPRM, Outsourcing Guidelines, BCM, and PDPA/Data Protection.
• Self-motivated, independent, with strong verbal and written communication skills.