HBI New Product Introduction (NPI) Instructor

About the role

Applied Materials is hiring a Hybrid Bonding Interconnect (HBI) New Product Introduction (NPI) instructor in Singapore. The role combines technical instructor and technical expert duties on existing and new products, working mainly in the Manufacturing business unit in Singapore and occasionally in Kalispell, Montana. It covers training fundamentals, existing products and new product training development, and includes domestic and international travel.

Key responsibilities

• Learn new tools and develop and deliver initial classroom and hands-on training; once the tool moves to volume production, train the volume instructor.
• Deliver NPI technical training in-house and at customer sites, manage classroom and lab activities, and follow safety procedures; training may occur off-shift and on weekends.
• Prepare and present courses on new products, disseminate new information, complete certifications and certify others, and work with the business unit on new certification requirements.
• Follow the Product Development Process (PDP) for NPI products at Phase Gate 3 or earlier, and support the course before the second tool ships to the field.
• Help with system repairs and troubleshooting, ensure safety retrofits are installed on training systems, and advise customers on Global Technical Training courses.
• Mentor other instructors, coach them on class delivery, technical development and certification, and resolve customer satisfaction issues.
• Manage multiple projects, support Early Learning System / Alpha Site engineering, review ECOs, and collaborate with Engineering and Manufacturing on the first chamber build and final testing.
• Work with Instructional Designers to develop technical materials, and develop procedures and Best Known Methods.

Required profile

• Internal candidates only.
• Bachelor's degree in engineering, education or training, or equivalent military experience, plus 4 years of professional semiconductor equipment experience; alternatively 6 years of such experience without a degree.
• Desirable: 2 years of experience in education, performance-based training or training delivery to external customers.
• Preferred: nationally recognized Instructional Design certification or 2 years of curriculum development experience; experience with AMAT semiconductor equipment and bonding equipment is highly desired.
• Able to travel up to 35% of the time; relocation eligible.

Required skills

• Semiconductor equipment: operations, preventive and corrective maintenance, alignments, calibrations and system-level troubleshooting of analog/digital electronics.
• Microsoft Office and MS Windows applications; knowledge of computer networking a plus.
• Preferred: e-learning, videography and photography, and AR/VR/CGI experience.