Healthcare Feedback & Service Quality Executive

RECRUIT EXPRESS PTE LTD · Singapore

Contract 3,500 - 4,800 SGD/month 🇬🇧 English

Job description

About the role

The Healthcare Feedback & Service Quality Executive will lead initiatives to improve patient experience and manage service-related feedback within a hospital setting. This role supports the rollout of new national systems and ensures feedback is resolved promptly and effectively.

Key responsibilities

Manage and close service-related feedback in line with organisational performance indicators.
Coordinate hospital‑wide projects and programmes aimed at enhancing service excellence.
Conduct patient surveys, organise events and plan focus group discussions.
Create and maintain data dashboards tracking feedback trends and service satisfaction.
Present insights to hospital committees and workgroups to guide strategic decisions.

Required profile

Bachelor’s degree, preferably in Marketing, Communications, Psychology or a business‑related discipline.

Required skills

Questions fréquentes

Le salaire proposé pour ce poste est de 4-5k SGD par mois. Le détail figure dans l'annonce.

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Le contrat proposé est un Contract basé à Singapore.

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Published 3 weeks ago

Expires 1 month from now

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RECRUIT EXPRESS PTE LTD

Singapore

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