Housekeeping Manager

About the role

Far East Organization, a Christian enterprise and one of Asia's largest real estate groups, is hiring a Housekeeper. The role leads and manages the housekeeping team and ensures consistent service delivery across the hotel and resort properties.

Key responsibilities

• Lead and manage the housekeeping team, set performance expectations, support staff development and monitor progress.
• Inspect housekeeping supplies, equipment and public areas regularly to maintain operational standards.
• Maintain adequate inventory levels of housekeeping supplies and equipment.
• Coordinate CARE programs and repair needs with the Front Office and Engineering departments.
• Prepare department budgets, process payables and take part in financial planning with management.
• Take part in group-level housekeeping meetings to review productivity, challenges and industry best practices.
• Recommend and implement best practices to improve efficiency and service quality.
• Carry out other duties as assigned by the supervisor.

Required profile

• Diploma in Hospitality, Tourism or equivalent qualification.
• Minimum 6 years of housekeeping experience, including 2 years in a supervisory role.
• Strong leadership, coordination and attention to detail.
• Service-oriented, focused on high cleanliness and operational standards.
• Professional and well-groomed appearance.

Required skills

• Proficiency in housekeeping management systems, scheduling and inventory management.
• Hospitality certifications such as CERT or service excellence are advantageous.