Partner Training Skills Manager

About the role

GrabAcademy, the Training & Partnerships team, provides learning and development support for Grab's driver, delivery and merchant partners. This role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore that supports SMEs in the food services, eCommerce and retail sectors. It reports to the Head of Regional GrabAcademy at the Grab Tampines office, leads the implementation of skills and training solutions for the partner network, and is based onsite at the Tampines office. It is a 1-year renewable contract.

Key responsibilities

• Research industry landscape and market trends with internal and external stakeholders to understand skills requirements and future demand
• Diagnose skills gaps and define measures of success for the network
• Formulate a training needs plan, review existing solutions and develop bespoke skills and training interventions
• Use Skills Frameworks and SWDA resources to build training solutions
• Build partnerships with SMEs and partners to drive uptake of SWDA programmes
• Develop an outreach and implementation plan and organise partner and SME participation
• Foster stakeholder relationships and evaluate the effectiveness of training solutions
• Perform any other tasks assigned by the Head of Department

Required profile

• Bachelor's degree or above
• At least 10 years of professional experience, including at least 5 years in learning and development
• Certification in ACTA/ACLP
• Preferred: experience in marketing, event management, consulting, creative design and the F&B sector

Required skills

• Excellent facilitation skills to deliver engaging training sessions
• ACTA/ACLP certification

What we offer

• Term life insurance and comprehensive medical insurance
• GrabFlex benefits package
• Parental and birthday leave, plus LASA volunteering leave
• Confidential assistance programme
• FlexWork arrangements such as differentiated hours