Quality COE Manager – Lab Support & SDLC

About the role

The position will play a key role in leading a team of quality specialists managing Laboratory System Qualification. The role will ensure and maintain high standards of quality and compliance within our organization.

Key responsibilities

• Oversee and lead quality initiatives to improve safety compliance, work efficiency, and cost savings.
• Manage financial budgets and spending on total maintenance, repair (MRO) and CAPEX.
• Ensure inspection readiness for self‑inspections, internal and external audits, and timely follow‑up on corrective actions.
• Plan and manage resource utilization to meet operational requirements and financial targets.
• Responsible for training, performance management, development, and coaching of direct reports and contractors.
• Manage escalations and communicate with senior stakeholders regarding operations, financial targets, and productivity KPIs.
• Drive collaboration and promote transformational culture change across the organization.
• Review and approve quality documentation such as change controls, deviations, protocols, and summary reports.
• Ensure consistent execution of safety programs to maintain a safe working environment.
• Perform any other duties assigned by the reporting manager.

Required profile

• Bachelor’s degree in Science, Life Science, Pharmaceutical Science, Engineering or equivalent experience.
• Minimum 7 years of professional experience in quality operations within pharmaceutical manufacturing.
• Strong knowledge of laboratory systems, calibration, maintenance, and administration.
• Demonstrated experience in change and project management leading cross‑functional high‑performance teams.
• Experience with regulatory standards and compliance for Singapore, EU or US markets.
• Proven ability to manage financial budgets and control costs.
• Demonstrated people‑management skills with ability to influence senior stakeholders.
• Customer focus, strong business acumen and continuous‑improvement mindset.
• Strategic and critical thinking with collaborative problem‑solving attitude.
• Strong communication, interpersonal skills, attention to detail and ability to prioritize tasks.
• Passion for coaching and mentoring to foster an inclusive quality culture.

Required skills

• Analytical Method Transfer
• Analytical Testing
• Budget Management
• cGMP Compliance
• Corrective Action Management
• Driving Continuous Improvement
• GMP Documentation
• Inspection Readiness
• Laboratory Equipment Calibration
• Laboratory Information Management System (LIMS)
• Laboratory Operations
• Project Management
• Quality Standards
• Regulatory Compliance Consulting
• Technical Writing