Quality Engineer

About the role

Secretlab, an international gaming chair brand with headquarters in Singapore, is hiring a Quality Engineer for its Global Manufacturing and Operations team. The role ensures that award-winning products are designed, produced and delivered to the highest quality standard, with strong management skills and careful monitoring of product and process quality.

Key responsibilities

• Manage product quality across the product life cycle, from development through production and after-sales.
• Perform root cause analysis on product and process issues, working with teams to resolve them and prevent repeat failures.
• Monitor and report quality KPIs, analysing data to spot trends and improve quality control.
• Lead improvement initiatives that raise quality standards of products, processes and suppliers.
• Maintain the quality management system, including inspections, testing and supplier audits.
• Support risk assessments and risk management plans, and work with Industrial Designers, Mechanical Engineers and Sourcing teams on corrective and preventive actions.
• Work with on-site SQEs to ensure tests and audits are carried out, and give the Customer Service team timely support on market feedback.
• Deliver training on quality control procedures, ensure regulatory compliance, and take on special projects as required.

Required profile

• Bachelor's degree in Mechatronics, Mechanical Engineering, Electrical Engineering, Quality Engineering or a related field; fresh graduates are welcome.
• Advantage: internship or coursework exposure to Supplier Quality Management or manufacturing processes.
• Advantage: prior experience as an Internal Quality Auditor.
• Business proficiency in English and Mandarin (verbal and written) for liaising with Mandarin-speaking vendors.
• Availability to travel for supplier assessments and audits.

Required skills

• Good knowledge of ISO 9001 and BIFMA standards.
• Knowledge of quality concepts, methodologies and tools, and awareness of the cost of quality.
• Hands-on experience developing reliable problem-solving approaches.
• Self-motivated, able to work independently and organise tasks by priority.