Quality Program Manager

About the role

HP is hiring a Quality Program Manager in Singapore. The role manages and leads key quality programs across multiple functions and teams, promotes a quality culture and drives quality improvements, and assesses risks and develops mitigation strategies. It directs program strategy, budgets and resource allocation and keeps the program aligned with the business unit's strategy.

Key responsibilities

• Lead quality programs for multiple products or services, driving quality improvement and quality culture
• Define program strategy, budgets, resource allocation and requirements
• Manage supporting program teams and internal and external partners, and own overall program resource management
• Report progress, escalations and issue analysis to stakeholders and recommend product, process and practice changes with partners to drive continuous improvement and control costs
• Integrate new technologies and quality initiatives into projects
• Review program plans and guidelines for compliance with program management standards and give feedback to improve results
• Assess risks, communicate them to stakeholders and develop a risk mitigation strategy and contingency plan
• Provide subject-matter expertise on complex programs and mentor less-experienced staff

Required profile

• Four-year or graduate degree in Quality Management, Business Administration, Engineering, Computer Science or a related field, or commensurate experience
• Typically 10+ years of experience, preferably in project and program management, quality, lean six sigma or a related field
• Preferred certifications: PMP, Lean Six Sigma and Quality certification

Required skills

• Agile methodology, Scrum and sprint planning
• JIRA and Kanban principles
• Risk management, project planning and scheduling, project management
• Lean manufacturing, continuous improvement and process improvement
• Change management, automation and software development