Senior Application Lead

About the role

Singapore University of Social Sciences (SUSS) is looking for a Senior Application Lead to lead initiatives, collaborate with diverse stakeholders and drive successful project delivery. The role involves navigating complexity, managing risks and delivering outcomes that support organisational goals, while helping improve the reliability and performance of operational systems.

Key responsibilities

• Project management: oversee end-to-end delivery of programmes and projects, including requirements analysis, design, testing and deployment, and review project artefacts against organisational standards.
• Manage procurement, including tender specifications, vendor evaluation and contract management, and liaise with vendors and business users.
• Lead and manage project teams, optimising manpower resources.
• Application support: deliver maintenance and support services, meet service levels and SLAs, resolve incidents, handle service requests, troubleshoot, fix bugs and implement enhancements.
• Maintain system documentation and perform system and data analysis to improve system logic, processes and procedures.
• Manage audit queries and ensure compliance with audit, security and governance requirements.
• Take part in annual IT planning, including project prioritisation, roadmaps and enhancement planning, and manage vendor relationships.

Required profile

• Degree in Information Technology, Computer Science, Computer Engineering or a related discipline.
• At least 15 years of IT experience, including a minimum of 5 years in a hands-on technical role and 5 years in project management.
• Proven experience managing cross-functional, cross-departmental projects and projects with budgets.
• Experience coaching and mentoring junior Project Managers.
• Strong vendor management skills, including contract negotiation.

Required skills

• Strong understanding of IT technologies, architectures, methodologies and industry best practices.
• Business analysis and process improvement, translating business needs into technology solutions.
• Analytical skills and clear communication of technical and business requirements to diverse stakeholders.
• Stakeholder management, including engagement with senior management, users and external vendors.
• Ability to work independently with minimal supervision and to manage multiple priorities.

What we offer

• Competitive pay package.
• Hybrid work arrangement (subject to job role).
• Medical benefits and flex benefits.
• Family care leaves and volunteer service leaves.
• Wellness and recreation activities.
• Lifelong learning opportunities and career development through internal job postings and transfers.