Senior Operations Assistant

About the role

We are seeking a proactive Senior Operations Assistant to support the Regional Director of the Asian Development Bank’s Singapore Office. The role ensures smooth administrative and operational processes, enabling the director’s team to focus on the bank’s mission of poverty reduction and sustainable development across Asia‑Pacific.

Key responsibilities

• Manage and resolve scheduling conflicts, confirm meetings, and keep the director informed of any changes.
• Plan and coordinate mission travel, including flight selection, itinerary, accommodation, transport, and expense processing.
• Arrange external meetings and international events, handling registration, logistics, materials, and venue setup.
• Support internal meeting logistics and maintain the office filing system in SharePoint and physical archives.
• Review incoming documents and mail, distribute to relevant staff, and flag items for the director.
• Collect, compile, and analyse data to produce routine and ad‑hoc reports, spreadsheets, and PowerPoint presentations.
• Greet and escort external visitors, ensuring a professional reception.

Required profile

• Strong organisational and judgement skills with the ability to prioritize competing demands.
• Excellent written and verbal communication, both internally and with external stakeholders.
• Attention to detail and ability to maintain accurate records and filing systems.
• Experience in supporting senior executives in an international or development environment.

Required skills

• Microsoft Excel for data analysis and reporting.
• Microsoft PowerPoint for presentation preparation.
• SharePoint for electronic document management.