Senior Product Manager - Enterprise Payments

About the role

Tsys is looking for a Senior Product Manager who is professionally fluent in Korean and based in Singapore to join its Enterprise Product team. The team brings together expertise in global acquiring and omnichannel solutions to create products and digital experiences for merchants, and the role takes end-to-end ownership of Enterprise Merchant Solutions products from ideation through launch and scale.

Key responsibilities

• Build an integrated view of customer needs, market trends and competition from market experts, sales teams and global enterprise merchants.
• Identify commercially valuable opportunities and define product propositions backed by business cases.
• Determine where external partners can complement product capabilities and manage partner relationships and commercial agreements.
• Make evidence-based product decisions, prioritise development investments and run make-or-buy assessments.
• Define and maintain product roadmaps, turning requirements into features and change requests.
• Work with Product Owners, engineering and delivery teams to design, build and deliver solutions.
• Partner with go-to-market and sales enablement teams on segmentation, targeting, positioning and product materials.
• Act as a subject-matter expert, supporting sales teams and enterprise customers and sharing product knowledge through training.
• Stay current on point-of-sale and e-commerce payment trends and perform other related duties as assigned.

Required profile

• Bachelor's degree and at least 10 years of proven experience in product management or product development, with a track record of launching and scaling payments products.
• In-depth knowledge of online and in-store merchant payment acceptance, merchant acquiring and the end-to-end card payment processing value chain, including card schemes, alternative payment methods and merchant value-added services.
• Ability to balance strategic thinking with technical and operational detail, from product vision to logs and transaction messages.
• Strong analytical skills, commercial acumen and excellent communication and influencing skills.
• Experience collaborating across teams, regions, cultures and international time zones.

Required skills

• Agile methodologies such as SAFe
• Software delivery tools such as Jira
• Ability to define concise requirements and translate business needs for development teams