Site Lead, Facility Management – Data Centre

About the role

This Site Lead position covers the facility management of a data centre, supporting the Facility Manager and Subject Matter Experts in keeping the data centre running 24x7 with 100% uptime of its critical mechanical and electrical systems. The role also includes managing shift teams, responding to emergency calls and ensuring health, safety and service-level standards.

Key responsibilities

• Maintain positive relationships with internal and external clients and respond to customer service requests and emergency calls in a timely way.
• Support the Facility Manager and SMEs in planning and managing data centre operations and preventive maintenance, ensuring 100% uptime of critical M&E systems.
• Manage shift teams: plan resources for 24x7 rotation, run daily morning toolbox meetings, conduct daily walkthroughs and brief on outstanding issues.
• Monitor the fire alarm system and EPMS, BMS and fire system alarms, isolate faults and escalate promptly.
• Follow up equipment repairs and replacements within SLAs, and keep logs of instrument readings, equipment and consumable stock.
• Ensure the site is clean and safe, and that all subcontractors are inducted and compliant with health and safety procedures.
• Report unlocked doors and racks to security, file incident reports and adhere to quality, health, safety and environmental policies.

Required profile

• ITE/Nitec/Diploma in Electrical or Mechanical Engineering, Facilities Management or an equivalent field.
• 3 to 5 years of experience in a data centre or another critical environment (data centre, hospital, pharmaceutical production or power plant experience preferred).
• Proficiency in written and spoken English.
• Able to work rotating shifts and on weekends and public holidays when required.

Required skills

• Electrical and mechanical systems in data centres: feeders, transformers, generators, switchgear, UPS, battery banks, chillers, air handling units, CRAC units, fire alarm and suppression systems.
• Complex automatic control equipment such as PLCs, building management systems and relay logic.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook, Visio); SharePoint preferred.
• Team lead must be proficient in both electrical and mechanical systems.