Solution Sales Manager – SAP Customer Experience (CX)

About the role

The Solution Sales Manager for SAP Customer Experience (CX) leads and drives the CX business within the assigned region, ensuring achievement of ACV, pipeline, and profitability targets while fostering a high‑performing sales team.

Key responsibilities

• Coach, empower and develop Solution Sales Executives to achieve consistent growth across the CX portfolio.
• Manage the CX sales pipeline, drive net‑new, upsell and cross‑sell bookings, and ensure customer renewals and adoption.
• Collaborate with ERP, Industry Sales, Marketing, Pre‑Sales and Partner teams to generate demand and accelerate deal progression.
• Monitor team performance against KPIs, provide feedback to regional leadership, and act as the primary escalation point for CX sales activities.

Required profile

• 3+ years of first‑line management of enterprise SaaS sales executives.
• 5+ years of successful enterprise software sales experience, preferably in CRM, CX, Martech or eCommerce.
• Proven track record of exceeding quotas and managing complex, multi‑stakeholder sales cycles.
• Strong communication, executive presence and ability to influence C‑suite stakeholders.

Required skills

• Excel
• PowerPoint
• SAP CX solutions

What we offer

• Constant learning and skill growth opportunities.
• Great benefits and flexible working models.
• Inclusive culture focused on health, well‑being and personal development.