Technical Program Manager, AI Data Operations (Contract)

About the role

A contract position for an Engineering Program Manager (EPM) within the Human-Centered AI (HAI) EPM team, supporting HAI Data Operations. The role drives programs across data operations, data engineering and internal tooling that support the development and evaluation of Generative AI and machine learning systems. It works closely with engineering, data operations, research and cross-functional teams to define roadmaps, prioritize investments and run complex programs from planning through execution. The role primarily supports Pacific Time (PST/PDT) hours.

Key responsibilities

• Drive end-to-end program execution for HAI Data Operations, including roadmap development, prioritization, planning, milestone tracking, dependency management and risk mitigation.
• Partner with Data Operations and Engineering leadership to define and maintain technical roadmaps, balancing operational requirements, tooling investments, engineering capacity and HAI priorities.
• Lead prioritization across competing initiatives so engineering resources focus on the highest-impact work.
• Manage programs that enhance and scale data platforms, pipelines, processing systems and operational tooling supporting AI/ML development and evaluation.
• Work with engineering teams to define requirements for internal tools and workflows, and facilitate technical discussions and architecture reviews.
• Improve the reliability, scalability, efficiency and automation of data operations workflows and platforms.
• Coordinate across engineering, research and data science teams, establish program metrics, and communicate status, risks and trade-offs to teams and leadership.
• Create scalable program management processes that improve visibility, accountability and execution.

Required profile

• Bachelor's degree or equivalent experience in Computer Science, Engineering, Data Science, Information Systems or a related technical field.
• 5+ years in engineering program management, technical program management, product management or a similar role supporting complex engineering organizations.
• Experience managing programs involving data platforms, data engineering, data management, data operations or large-scale data processing systems.
• Experience driving tooling or platform programs, especially internal tools used by engineering, data or operations teams.
• Experience developing and managing technical roadmaps and prioritization frameworks, and driving complex, cross-functional programs.
• Ability to work primarily Pacific Time (PST/PDT) hours.

Required skills

• Familiarity with software development concepts such as Python or Java; hands-on coding is not required.
• Good to have: knowledge of data pipelines, ETL/ELT, orchestration frameworks, SQL, Spark, Airflow, Kubernetes or cloud data infrastructure.
• Good to have: experience with internal developer platforms, workflow automation, the ML data lifecycle, APIs and distributed systems, and defining operational metrics, SLAs/SLOs and dashboards.