Global Business Operations Director

About the role

The Global Business Operations Director will lead a worldwide operations support team, driving consistent project set‑up, billing, resource forecasting and performance monitoring for Surbana Jurong. Based in the Jurong Innovation District, this senior leader will shape operational excellence across all business lines and regions.

Key responsibilities

• Provide empowering leadership to direct reports, ensuring high performance, retention and professional development.
• Oversee project lifecycle support – set‑up, maintenance, closure and billing initiation – and resolve timesheet and utilisation issues.
• Develop, implement and continuously improve operational processes, especially around project performance monitoring, pipeline health and resource allocation.
• Build a global operations framework that balances oversight with accountability across business lines.
• Foster collaboration and a unified approach to change, promoting continuous improvement across regions.

Required profile

• Minimum 10 years of experience in operations, business/project management and finance.
• Strong background in business performance, accounting, budgeting and financial reporting within a corporate environment.
• Proven people‑management and operational‑leadership capabilities.
• Ability to harmonise global operational practices and support ERP integration.
• Track record of delivering quality outcomes in fast‑paced settings with competing priorities.

Required skills

• SAP