Captain (Sophia) – Banquet Service

About the role

The Captain (Sophia) leads banquet service operations at The St. Regis Singapore, ensuring seamless execution of group functions, coffee breaks and special events. This full-time, on-site position coordinates between the kitchen, stewards and guests to deliver a high-standard hospitality experience.

Key responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Calculate total charges for group functions and present checks to group contacts for payment.
• Prepare banquet rooms, restaurants and coffee‑break areas for service, including table settings and centrepiece placement.
• Inspect cleanliness and presentation of china, glass and silver before use.
• Check in with guests to ensure satisfaction and address special dietary requests.
• Maintain cleanliness of work areas throughout the day and follow all company safety and security policies.
• Uphold uniform and personal appearance standards and protect company assets.
• Perform physical tasks such as moving, lifting, carrying, pushing or pulling objects up to 25 lb and standing for extended periods.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum 2 years of relevant food‑and‑beverage or banquet experience.
• At least 1 year of supervisory experience.
• No specific license or certification required.

Required skills