Manager, Applied AI and Data

About the role

The Manager, Applied AI and Data will embed artificial intelligence, machine learning and agentic workflows into Mastercard's Gaming Commerce and Digital Goods (GCDG) product suite. Based in Singapore, the role aims to make products smarter, accelerate team delivery, and drive larger commercial outcomes across Southeast Asia.

Key responsibilities

• Lead the identification, prioritisation and deployment of AI use cases across the GCDG portfolio.
• Design and launch agentic and machine‑learning capabilities in live partner deployments, focusing on personalisation, segmentation, fraud signals and offer optimisation.
• Own the applied AI agenda for customer acquisition, building intelligent workflows that identify, segment and convert high‑value gamer audiences into card and product users.
• Translate AI initiatives into measurable commercial results such as new cardholder acquisition, GDV growth, incremental spend and product adoption.
• Collaborate with engineering, data science, commercial leads, country teams and external publishers to move ideas from prototype to production.
• Represent GCDG in internal Mastercard forums on AI, data and emerging product capabilities.

Required profile

• Bachelor’s degree or higher in Computer Science, Engineering, Data Science or a related quantitative field.
• 10+ years of experience in product management, applied AI or data roles with a proven track record of shipping AI‑driven capabilities.
• Fluency with modern AI tooling, large language model workflows and agentic systems.
• Hands‑on experience in data‑driven customer acquisition, preferably within financial services, fintech, gaming or digital platforms.

Required skills

• AI tooling
• Large language models
• Agentic systems