Account Director

About the role

TAG, a global creative production powerhouse within the Dentsu Group, is seeking an Account Director to lead strategic client relationships and oversee multi‑channel campaigns. The role bridges client objectives with delivery capabilities, ensuring satisfaction, team performance, and delivery excellence.

Key responsibilities

• Lead and grow strategic client accounts, taking ownership of overall performance.
• Build trusted advisor relationships as the primary point of contact for clients.
• Oversee project delivery, managing timelines, budgets, and quality control.
• Provide direction and mentorship to junior and mid‑level team members.
• Identify growth opportunities and drive organic upselling.
• Collaborate with creative, production, and digital teams to deliver integrated solutions.
• Present work to senior stakeholders, manage expectations and incorporate feedback.
• Maintain market awareness and contribute to new‑business initiatives.

Required profile

• Minimum 7 years of account management experience in an agency environment.
• Proven track record managing multi‑channel campaigns and large accounts.
• Strong leadership, communication, and client‑facing abilities.
• Fluent in English, with additional language skills considered a plus.
• Experience working with regional clients is advantageous.

Required skills