Admin Coordinator, Field Support

About the role

We are looking for a detail‑oriented Admin Coordinator to support our Delivery Operations team in Singapore. The role will manage preventive and corrective maintenance work orders, keep documentation up‑to‑date and ensure compliance with contractual KPI requirements.

Key responsibilities

• Administer and close Preventive Maintenance (PM) and Corrective Maintenance (CM) work orders within customer portals.
• Ensure 100% PM completion tracking and timely CM closure.
• Maintain accurate repair and service documentation to support billing processes.
• Update, upload, and administer repair‑related documentation in customer portals.
• Manage end‑to‑end documentation processes, ensuring service and breakdown reports are accurate, complete and audit‑ready.
• Validate reports and ensure key information (service timestamps, fault descriptions, approvals, supporting documents) are accurately captured.
• Digitize, standardize and maintain records according to document control practices.
• Maintain structured filing systems for traceability, retrieval and audit readiness.
• Support Purchase Requisition (PR), Goods Receipt (GR) and Inventory Sales Order processing.
• Coordinate with technicians, site engineers, customers and internal stakeholders to obtain required supporting documentation.
• Support BCA licence renewal documentation and compliance requirements.
• Provide ad‑hoc operational and administrative support as required.

Required profile

• Experience in administration, operations support, service coordination, document control or a similar role.
• Strong follow‑up, coordination and stakeholder management abilities.
• High attention to detail with ability to identify and rectify incomplete or inconsistent information.
• Ability to manage high volumes of work and meet tight deadlines.
• Proficiency in Microsoft Excel and reporting tools.
• Experience supporting service operations, maintenance, engineering, facilities management or field service teams is an advantage.
• Eligibility: Singapore citizen or Singapore permanent resident currently residing in Singapore.

Required skills

• Microsoft Excel
• Reporting tools