Communication & Engagement Lead

About the role

Join Accenture's Technology & Operations team as a Communication & Engagement Lead. You will drive organizational change by designing and executing strategic communication and stakeholder engagement initiatives that support business transformation, technology adoption, and operational excellence.

Key responsibilities

• Develop and implement communication and engagement strategies aligned with business transformation and change initiatives.
• Design communication plans, campaigns, and activities that meet organizational objectives and stakeholder needs.
• Analyze current communication approaches and identify opportunities to improve employee engagement and adoption of change.
• Partner with business leaders, project teams, and cross‑functional stakeholders to ensure consistent messaging.
• Create communication materials across multiple channels, including leadership messages, presentations, workshops, newsletters, and change‑related content.
• Implement programs that prepare impacted stakeholders for organizational, process, or technology changes.
• Monitor stakeholder feedback, measure communication effectiveness, and recommend improvements.
• Provide communication insights to support governance, reporting, and decision‑making.

Required profile

• Bachelor’s degree in Communications, Business, Marketing, Organizational Development, Human Resources or a related field.
• Minimum 5 years of experience in change management communications, employee communications, stakeholder engagement or related disciplines.
• Proven experience developing and delivering communication strategies for large‑scale business, operational or technology transformation initiatives.
• Strong written, verbal and presentation skills with the ability to tailor messages for diverse audiences.
• Experience working cross‑functionally and managing communications across multiple teams and business functions.
• Excellent analytical, planning and problem‑solving abilities with capacity to manage competing priorities.

Required skills

• Advanced proficiency in Change Management Communication.
• Intermediate proficiency in Stakeholder Engagement.
• Intermediate proficiency in Strategic Planning.
• Beginner proficiency in Conflict Resolution.