Enterprise Account Manager – APAC (Mandarin & English)

About the role

fal is building the generative media ecosystem that powers next‑generation AI products. As the first go‑to‑market hire for the China & APAC region, you will lead enterprise relationships, guiding top‑tier organisations through their generative media transformation.

Key responsibilities

• Own and grow a portfolio of high‑value enterprise customers across China and the broader APAC region.
• Establish regional account strategies, operating rhythms, and best‑practice engagement models as fal’s first GTM representative in APAC.
• Serve as the trusted advisor to senior technical and executive stakeholders, driving platform adoption and consumption‑based revenue growth.
• Partner with engineering and product teams to scope, design, and deliver complex customer solutions.
• Lead customer engagements such as QBRs, executive briefings, and on‑site meetings.
• Maintain accurate forecasting, reporting, and timely communication across global time zones.

Required profile

• Fluent in Mandarin and English with strong cross‑cultural communication skills.
• Proven experience managing enterprise accounts in a fast‑moving technology environment.
• Highly independent, comfortable working across time zones and thriving in a remote‑first setting.
• Demonstrated ability to act as a strategic advisor to senior stakeholders.

Required skills