Executive, Business Development

About the role

We are looking for an Executive Business Development to drive market expansion and nurture guest relationships. The role combines strategic market analysis with hands‑on hospitality support, ensuring both acquisition targets and service excellence are met.

Key responsibilities

• Identify and develop new market segments and key players to meet acquisition and retention goals.
• Maintain and strengthen guest relationships through telemarketing and the organization of in‑house activities.
• Stay updated on all in‑house programmes, promotions and events to provide accurate information to guests.
• Host guests, understand their needs, gather feedback and ensure hospitality and service excellence.
• Manage credit lines and oversee collection processes.
• Uphold confidentiality and comply with regulatory requirements, internal policies, SOPs and service standards.

Required profile

• Minimum age of 21 years as required by the relevant regulatory authority.
• Degree or diploma in Business or a related field.
• Willingness to work rotating shifts, including weekends and public holidays.

Required skills

• Proficiency in Microsoft Office applications.