Housekeeping Team Leader

About the role

Join the Housekeeping leadership team at Four Seasons Hotel Singapore and play a pivotal role in delivering the brand’s signature luxury experience. This hands‑on position is ideal for a motivated professional seeking to grow within a world‑class hospitality environment.

Key responsibilities

• Lead daily floor operations, ensuring guest rooms and public areas meet the highest standards of cleanliness and presentation.
• Coordinate closely with the Front Office to prioritize arrivals, VIP guests, and special requests.
• Inspect vacant and occupied rooms for quality, comfort, and attention to detail.
• Supervise, coach, and support Room Attendants and House Attendants to drive service excellence and productivity.
• Conduct daily briefings and provide on‑the‑job training.
• Handle guest requests and concerns promptly, ensuring thoughtful service recovery.
• Monitor room statuses, maintenance follow‑ups, and special amenity preparations for arriving guests.

Required profile

• Proven experience in housekeeping or hotel operations.
• Strong leadership and coaching abilities.
• Exceptional attention to detail and a proactive mindset.
• Excellent communication skills and ability to work collaboratively with other departments.
• Commitment to delivering luxury‑level service.

Required skills