IT Engineer – Global Support & Operations

About the role

We are looking for an IT Engineer to provide comprehensive support and operations for our overseas subsidiaries. The role combines day‑to‑day user assistance, system administration, data analysis and information‑security tasks to ensure stable and secure IT services across multiple regions.

Key responsibilities

• Handle daily IT requests, deliver user training, and provide desktop/end‑user support for international sites.
• Maintain core system data and oversee business application operations, driving continuous improvement.
• Perform data governance, generate BI reports and dashboards, and supply actionable insights for business decisions.
• Assist in developing and enforcing information‑security policies, manage access controls and support security initiatives.
• Collaborate with cross‑functional teams to ensure system stability and compliance.

Required profile

• Bachelor’s degree in Computer Science, Software Engineering, MIS or related field.
• Minimum three years of hands‑on experience implementing IT application systems, preferably with CRM projects.
• Strong problem‑solving ability, good communication skills and capacity to work under pressure.

Required skills

• Windows and Linux system administration, including desktop management.
• Familiarity with mainstream cloud platforms.
• Programming knowledge in Java.Net or Python.
• Experience with SQL Server, MySQL or Oracle databases.