Office Manager – Lead Workplace Operations

About the role

The Office Manager is responsible for ensuring the smooth and efficient running of the local office, delivering high‑quality workplace services and fostering a positive, inclusive, and productive environment for colleagues and visitors. This role combines leadership, operational management and a strong focus on employee wellbeing, compliance and continuous improvement.

Key responsibilities

• Lead, motivate, and develop the front‑of‑house and administrative team, fostering a culture of high performance and collaboration.
• Champion a positive, inclusive and healthy workplace culture, actively promoting wellbeing, diversity, equity and inclusion initiatives.
• Act as a role model for professionalism, integrity and customer service.
• Oversee and manage local contracts and providers for workplace and office services, ensuring high standards of service delivery and value for money.
• Proactively address poor performance and manage subcontracted services to meet required standards.
• Engage with landlords and building management on maintenance issues and act as the local point of contact for building projects, renovations or refurbishments.
• Manage the insurance renewal process for the office, ensuring all policies are up to date.

Required profile

• Demonstrated ability to foster a positive, inclusive and healthy workplace culture.
• Strong leadership and people‑development experience.
• Experience managing contracts, service providers and building‑related projects.
• Proven stakeholder management with landlords, insurers and external vendors.

Required skills

What we offer

• Competitive salary and family‑friendly policies.
• Life assurance, private health and dental care for you and your family.
• One paid day per year to volunteer for a charity of your choice.
• Comprehensive wellbeing strategy covering physical, emotional, financial and social health.
• Hybrid working model with flexible arrangements.
• Equal‑opportunity environment that values diversity and inclusion.